Privacy Policy
This Privacy Policy describes how our firm ("we," "us," or "our") collects, uses, discloses, and safeguards your personal information. This policy applies to all visitors, retail precious metal purchasers, and accredited investors using our website and investment platform.1. Information We CollectPersonal Identification Information
- Contact details: Full name, email address, phone number, and physical shipping address.
- Government identifiers: Social Security Number (SSN), Taxpayer Identification Number (TIN), driver’s license, or passport copies.
Accredited Investor Verification Data
- Financial documentation: Tax returns, W-2 forms, brokerage statements, or net worth verification letters.
- Third-party verification: Credentials or letters provided by your CPA, attorney, or financial advisor.
Financial and Transactional Information
- Payment data: Bank wire routing numbers, bank account numbers, and partial credit card details.
- Order history: Records of physical metals purchased, SPV capital contributions, and Promissory Note balances.
Technical, Cookie, and Usage Data
- Device details: IP address, browser type, operating system, and geolocation data.
- Necessary cookies: We use strictly necessary cookies to maintain your login session, secure the checkout pipeline, and track shopping cart inventory.
- Browsing behavior: Pages visited, time spent on our site, and links clicked.
2. How We Use Your InformationTransaction Execution and Fulfillment
- Order processing: To lock prices, process payments, and ship physical precious metals.
- Investment management: To issue SPV equity units and service Promissory Note obligations.
Regulatory Compliance
- Identity verification: To satisfy mandatory Know Your Customer (KYC) laws.
- Anti-Money Laundering (AML): To screen against federal watchlists and file necessary IRS Form 8300reports.
- Accredited status: To legally confirm your eligibility for private placement offerings under SEC guidelines.
Platform Optimization and Communication
- Security: To detect, prevent, and mitigate fraud, cyberattacks, or unauthorized platform access.
- Updates: To send transaction receipts, investment performance statements, and critical legal notifications.
3. How We Share Your InformationWe do not sell, rent, or trade your personal information. We share data only with trusted partners under strict confidentiality agreements.Third-Party Service Providers
- Shipping carriers: To deliver physical metal orders to your designated address.
- Payment processors: To securely handle bank wires and credit card transactions.
- Verification agencies: To process KYC checks and confirm accredited investor status.
Vaulting and Custody Partners
- Storage facilities: To share necessary institutional deposit data to secure your physical asset-backed collateral.
Legal and Law Enforcement Requirements
- Regulatory bodies: To comply with subpoenas, court orders, FinCEN audits, or Florida state laws.
4. Cookie Disclosure and ManagementStrictly Necessary Cookies
- Core functionality: These cookies are vital for basic site movement, security authentication, and stable transaction states.
- No consent required: Because the platform cannot function safely without them, these cookies do not require user opt-out options.
- No behavioral tracking: Our necessary cookies do not gather marketing data or track your browsing activity across other websites.
5. Data Security and RetentionSecurity Safeguards
- Encryption: We protect all sensitive financial data and documents using bank-grade SSL/TLS encryption.
- Access control: We restrict personal information access strictly to employees who require it for operational compliance.
Retention Limits
- Compliance data: We retain identity and financial transaction records for a minimum of 5 years to comply with federal AML statutes.
- Investment records: Investment documentation is preserved for the entire lifespan of the SPV or Promissory Note, plus any legally required lookback periods.
6. Your Privacy RightsDepending on your jurisdiction, you may have specific rights regarding your personal data.
- Access and review: You can request copies of the personal and financial information we hold about you.
- Correction: You may update inaccurate contact details or outdated financial credentials in your account dashboard.
- Opt-out: You can opt out of non-transactional marketing emails at any time via the unsubscribe link.